Cancellation Policy 

At Kandung Flori Village, we understand that plans may change, and we strive to accommodate our customers to the best of our ability. This Cancellation Policy outlines the guidelines and procedures regarding cancellations for our products or services booked through our website.

• 1. Cancellation Requests:
  • • To request a cancellation, please contact our customer support team as soon as possible.
  • • Cancellation requests may be subject to specific timeframes and conditions, depending on the type of product or service booked.

• 2. Cancellation Timeframe and Fees:
  • • The cancellation timeframe and applicable fees may vary depending on the specific product or service booked.
  • • Cancellations made within [insert number of days] prior to the scheduled date may be subject to cancellation fees.

• 3. Refunds for Cancellations:
  • • If a cancellation is eligible for a refund, the refund amount will be processed according to our Refund Policy.
  • • Please refer to our Refund Policy for more information regarding the refund process and timelines.

• 4. Non-Refundable Bookings:
  • • Certain bookings or services may be non-refundable or have specific cancellation terms and conditions.
  • • Non-refundable bookings will not be eligible for a refund in the event of cancellation.

• 5. Changes to the Cancellation Policy:
  • • We reserve the right to modify or update this Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website.

Please note that specific cancellation terms and conditions may apply to different products or services. We recommend reviewing the terms and conditions associated with your booking or contacting our customer support team for further clarification.

If you have any questions or need further assistance regarding our Cancellation Policy, please contact our customer support team at the provided contact details

Effective Date: 15 May 2023